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Free standard shipping on orders
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
The Large Featherlight Backpack looks low profile, but it's filled with clever travel details. A zippered laptop sleeve keeps your tech secure and protected, with easy access in the security line. Inside the front pocket, you’ll find a perfectly sized passport pocket, plus an extra zipper pocket to keep loose belongings organized. There's a place for not one but two water bottles—anything to stay hydrated—and adjustable, padded shoulder straps to keep your back happy, no matter how much you pack in. As with all of our backpacks, there's also a trolley sleeve, so you can slip it onto any Away suitcase when you want to let it ride. It's a big lift for a light bag.
We want you to love getting Away, which is why we offer free returns and exchanges on unused items within 100 days. You can test your purchase at home, but it must remain unused to be eligible. .
Our bags and accessories are all protected by a limited one-year warranty, which includes coverage for functional damage due to manufacturing defects or unexpected rough travel.
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