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Free standard shipping on orders
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
The Medium is how you show up for the adventures worth having. Pick your character: High-gloss Buzz Lightyear Purple for the galaxy go-getters, or Matte Woody Yellow for the quietly confident cowboys who know the trip speaks for itself. Open either one and the story continues—character-print lining, a custom leather luggage tag embossed with your character, a laundry bag that matches. Because the details are how you know it was made for you.
Double-buckle compression, 360° smooth-gliding wheels, TSA-approved lock. The suitcase that's ready to infinity—and checked in.
Disney and Pixar's Toy Story 5 and all related characters and elements © 2026 Disney/Pixar
* Toy Story 5 Bag Charms and Keychains sold separately.
Our Classic suitcases are shipped in exterior packaging that is 100% recyclable. .
We offer free returns and exchanges on unused items within 100 days. .
Every suitcase comes with Away LifetimeCare™ Coverage, which includes repair support for the life of your suitcase and covers functional damage from manufacturing defects or unexpected rough travel. For the first five years, repairs are complimentary. If we're unable to repair covered damage, we'll provide up to one replacement within that period. After five years, repair support continues, and round trip shipping stays on us. .
For extended support, you can add LifetimeCare™ Pro at checkout to receive 10 years of complimentary repairs and up to two replacements within that same period. .
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